Legal
Ventry publishes separate terms for buyers and organisers, since each governs a different relationship with the platform. Pick the one that applies to you.
What you pay, how escrow protects you, and when you’re entitled to a refund as a ticket buyer.
Version 2.0 · Effective 15 September 2026
Fees, payouts, venue proof, lineup rules, and when a payout can be withheld as an event organiser.
Version 2.0 · Effective 15 September 2026
The full detail on when a ticket is refunded, what portion is returned, and how to request one.
Version 3.0 · Effective 15 September 2026
How referrals are credited, what earns commission, and how and when affiliates are paid.
Version 1.0 · Effective 15 September 2026
Also see our Privacy Policy.